Mahindra And Mahindra — Defective Automatic transmission in Scorpio

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New Delhi, Delhi

I purchased an automatic in 2009. This is my second scorpio, the earlier one was a manual transmission which gave me 1, 60, 000 wonderful Kms. The Automatic is a nightmare...at 30, 000 I had regular complaints of jerky gear shifts at adhoc rpms. Each time the service station would set something with a laptop without charging me anything. The car has been only to Authorized service stations for servicing. Every 2500 km till 10, 000 km, Every 5, 000 Km till 30, 000, and Every 10, 000km till now which is Just 60, 000. Today, at 60, 000 the car has packed up. The transmission refuses to shift gears. the car starts but thats it... it does not matter if its in P, N, D, R. Its stationary. I can only assume that the company sold me a defective transmission and was buying time through every service to get it out of the warrenty period. I get a call from the service station that they will see into the problem, but till then they would like to inform that at every 60, 000 km, an automatic transmission requires flushing that is for...please take a seat...wooping 40, 000 to 50, 000 RS. I have been in touch with "Mahindra with you hamesha'...which they are not. They are with the privately run service station hamesha. Its just a call center with people not aware of cars and dependant on the service station on whatever 'techincal' jargon they dish out. Where is the company in this and whats its responsibility after the car leaves the factory is totally an unknown? The scorpio is supposed to be an off roader... My self driven scorpio is a city car. The only off roading its done is climbing delhis flyovers and dropping into delhis pot holes. An AtoB office drive is all the poor things done. the Automatic...its cheap engineering.