Mahindra And Mahindra — Defective vehicle and poor service support for tuv300 | |||||
I have purchased a mahindra TUV 300 on 7 Oct from win win auto mobiles bhopal when they have opened their sales depo at indore. the deal was that they will be providing matting, seat covers and complete bumper front and back in the decided price. since the first day at the time of delivery i have to take the vehicle to service station as its Milo meter was malfunctioning.one of the arm rest is broken which was told that it will be replaced but no response. at night also when i was parking the vehicle some sound was coming (which is still coming). on the third day when i was on highway some noise from engine start coming i called the sales staff who sold me the vehicle but nobody responded at 10 am. i just switch off the engine and waited again when i started the vehicle it started and i went on tour as it was urgent after that when i complained after calling them regularly they told me to take the vehicle to service station on Sunday i took the vehicle to patwa automobiles and there they had a holiday. after waiting for two hours and shouting to go to court they told me no light is blinking at milo meter so every thing is fine we cant do anything till the computer says anything. i told them that its a mechanical error and not a circuit fault that the computer will say but no use. after two days again i went on tour and while coming back at 10 pm in night the front bumper broke and come under my car, i was at 80 miles /hr speed and suddenly it was a shock to me ., we just escaped from a deadly accident as we were driving on single lane and dumper was in front o[censored]s(my subordinate was with me) we just missed death. again after calling the sales staff they saw the bumper and told me that it will be replaced and you have to wait for few days, after week of follow ups now they are asking 1500 rs to give me a fresh one why?? this is made in india products and the quality delivered??? leave aside the sales and service part Was this information helpful? | |||||
Mahindra And Mahindra customer support has been notified about the posted complaint. | |||||
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Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
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