[Resolved] Mahindra And Mahindra — delay in delivery for xuv300 | |||
I had booked xuv300 w6 variant sunburst orange color on the 25th of march 2019 after paying rs 20000 from sahayadri motors pvt. Ltd, baner, pune, maharashtra. Upon which i was assured that the vehicle would get delivered within 8 weeks. However, before the completion of 8 weeks period which ideally is the week starting 12th may i was told that the vehicle would get billed on 15th may as they would have the chassis and engine details by then. But the billing didn't take place until 21st may because as per the dealership there were some unknown reasons from mahindra's end. And on 22nd may i was informed by the dealer that the vehicle is in transit and would reach latest by 25th may. And today is 28th may and i am awaiting confirmation on my vehicle delivery. My simple question to the dealership and mahindra motors is if you are unable to deliver on time at least have the decency to keep the customer informed especially when the entire amount has been paid as per agreement. Was this information helpful? | |||
Jul 4, 2019 Complaint marked as Resolved Mahindra And Mahindra customer support has been notified about the posted complaint. Verified Support Jun 03, 2019 Mahindra And Mahindra Customer Care's response Dear Sir, apologies for the inconvenience caused. Your details have been shared with senior management of Sahyadri Motors who will get in touch with you at the earliest. Regards, Customer Care Team | |||
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Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
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