[Resolved]  Mahindra And Mahindra — delay in delivery for xuv300

Address:Baner, Pune, Pune, Maharashtra, 4111057

I had booked xuv300 w6 variant sunburst orange color on the 25th of march 2019 after paying rs 20000 from sahayadri motors pvt. Ltd, baner, pune, maharashtra. Upon which i was assured that the vehicle would get delivered within 8 weeks. However, before the completion of 8 weeks period which ideally is the week starting 12th may i was told that the vehicle would get billed on 15th may as they would have the chassis and engine details by then. But the billing didn't take place until 21st may because as per the dealership there were some unknown reasons from mahindra's end. And on 22nd may i was informed by the dealer that the vehicle is in transit and would reach latest by 25th may. And today is 28th may and i am awaiting confirmation on my vehicle delivery. My simple question to the dealership and mahindra motors is if you are unable to deliver on time at least have the decency to keep the customer informed especially when the entire amount has been paid as per agreement.
Was this information helpful?
No (0)
Yes (0)
Jul 4, 2019
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2019
Mahindra And Mahindra Customer Care's response
Dear Sir, apologies for the inconvenience caused. Your details have been shared with senior management of Sahyadri Motors who will get in touch with you at the earliest.

Regards,
Customer Care Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahindra And Mahindra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    5290
    Pending
    0
    Resolved
    944
    Mahindra And Mahindra Phone
    +91 22 2490 1441
    Mahindra And Mahindra Address
    Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
    View all Mahindra And Mahindra contact information