Mahindra And Mahindra — Delay in service provisioning

Address:

Nagpur, Maharashtra, 440025

My KUV 100, MH31 EU 9791 bought from Provincial Automobiles Nagpur on December 2016 met with an accident 3 months back wherein the left front panel and left front door have been damaged and need replacement. Since then I have been visiting the above mentioned showroom for the needful repairs to be done but there has been no resolution to my problem. Every time I am made to hear that the required items are yet to come or they are in transit and what not. They told me that they will call me once they have it but till now haven't received any call. Such kind of a poor service provisioning is literally unbecoming of a big corporate name as yours. I am thinking of selling off my vehicle as if this kind of a service is being given to a new customer what the hell will happen in future.