Mahindra And Mahindra — door locks faulty from day one of purchase

Address:

D-225, TOP FLOOR, ANAND VIHAR COLONY, New Delhi, Delhi, 110092

Respected sir,

I, sujata gupta (W/o arun gupta) would like to bring to your kind notice that i have purchased mahindra kuv 100 6+ (Petrol) with register no - dl07 cm6816 from mahindra showroom, siva motors, patparganj, delhi in march 2017.

Since the time of purchase i am facing door locks not closing problem and have sent my car n number of times to shiva motors workshop.in fact car was last sent yesterday i. E, 3rd march 2019 and still problem not solved.

In spite of raising complaint to highest authority available at workshop i. E, gm, tarun the issue doesn't solve.
I am tired of this issue now and hence haven't received a precise solution till now. I am done running around service centres and requesting them to answer my plea. With deep regret the after service of mahindra has gone for a toss and it has been of poor quality experience till now. Moreover, i have been asked to take 3 years amc by paying rs.14, 000.00

I do not want to risk my life and invite theft of my car due to your negligence. I would like this issue to be permanently resolved which seems to be a manufacturing defect, latest by 8th march 2019. If failed to do so within coming days with all evidence and incidents happened in regards will have to move to consumer court for due justice.

Hoping to get a swift reply and action taken in regards to the complaint raised.

Thanks and regards,

Sujata gupta
M - [protected], [protected]