Mahindra And Mahindra — e2o electric car | |||||
I bought a e2o plus electric car, from mahindra and mahindra in 2017 and from last one and half year my car is in the service center for repair due to multiple issues related performance and electronics. Every month my car is taken for service to india garage (Bangalore, service center) for repair, but every time when it was returned back it would develop new problems after the service. As per india garage team my car comes under defective or recall serial numbers and the problems in this car are never ending it seems. If you see the list of parts changed till now in my car, then after the warranty period, how can we maintain this car on our own cost. (“ m&m” had claimed that, e2o is a zero maintenance car!!!...) Also i would like to report that the infotainment system from my car was replaced from blaupunkt to kenwood make under warranty period. The original car infotainment system (Blaupunkt) was with the latest technology and even had car status updates and information. So now an out dated, 20 years old technology music system (Kenwood) is fixed to my car and car status information and navigation system is not available in kenwood system. Initially when i purchased this car, we had paid the cost for the high end technology infotainment system and now it not ethical to fix a low end infotainment system. M&m is famous for reliable automobiles, with an innovative technology and m&m is committed to meet customers’ expectations. Request you to look into this request and fix the infotainment system which has similar features like before (Blaupunkt). Request to fix the infotainment system which has car status information and navigation system like (Blaupunkt) or it is better to replace my car with the new series e2o car. Regards, Anil (+[protected] Was this information helpful? | |||||
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 2 Comments | |||||
Comments
I have TUV 300 PB46X 7274 it's not working well I do many complaint but i am not setisfied every time the worker do service but our complain not solve the tyre of the car rubbing one side car pull also one side many other complains please solve this
Reply
I purchased E2O plus a year ago and every month there have been issues which even the local Goa service station of Mahindra Electric is not able to solve.
First was the Safe mode the car would regularly jump to, even though the battery was full. The service centre would solve it and after a few days, back again.
Secondly there was the driver side door glass not closing. They tried this again and again and finally changed the whole mechanism. This is now fine.
Thirdly, the charging point lid, which gives problem in opening and closing.
Fourthly, another recurring problem is the AC, which had stopped working. The service centre addressed it and now again its not working.
Can there be a permanent solution for our problems. We didn't buy this car to rush to service centre every few days.
If you cannot resolve this, please replace with any other car from your stables.
Dr Leo Dmello
Goa
[protected]
First was the Safe mode the car would regularly jump to, even though the battery was full. The service centre would solve it and after a few days, back again.
Secondly there was the driver side door glass not closing. They tried this again and again and finally changed the whole mechanism. This is now fine.
Thirdly, the charging point lid, which gives problem in opening and closing.
Fourthly, another recurring problem is the AC, which had stopped working. The service centre addressed it and now again its not working.
Can there be a permanent solution for our problems. We didn't buy this car to rush to service centre every few days.
If you cannot resolve this, please replace with any other car from your stables.
Dr Leo Dmello
Goa
[protected]
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