Address: | Ludhiana, Punjab, 141001 |
Website: | www.mahindratuv300.com |
First time i bought mahindra vehicle. Details are given below.
Customer id : c[protected]
Reg. No pb 10 fk 4085
Chassis no : f6h39481
Model : mahindra tuv 300 – t8 white
Sale date : 19/9/2015
Vehicle was sent for repair on the following dates: (Everytime for different problem)
1st time 07/11/2015 — problem: some issue with wiper
2nd time 22/12/2015 — problem: some issue with diesel tank
3rd time 15/02/2015 — problem: some issue in the engine & play in front & back doors (Still continued with front doors)
4th time 22/02/2015 — problem: some noise in the front wheels. I sent my car twice for this purpose. It is still not resolved. It was sent again on 1st march for repair with the same problem.
Mahindra has just launched this model.
I wrote the same issue to customer care mahindra that it is not feasible for me to send my car almost every month for some or the other problem. It hampers my work. I requested them to change the vehicle because it’s a faulty piece.
In the mean time, my family and i was travelling from jammu to ludhiana on 24th of april and on the way back my running car suddenly turned off near pathankot (Nr madhepur chungi, opp. Coral restaurant) around 2:30 pm.
I had to call up call centre to get road side assistance because i'd opted rsa (Road side assistance) facility. Soon an engineer came and he mentioned that it had to sent to nearest workshop. He called recovery van and around 5:20 we reached j. S. Grover workshop - pathankot (Punjab).
I had to struggle hard to get a taxi with such short notice because they failed to arrange the same but somehow i was able to get the taxi around 8:00 pm and reached back ludhiana around 12:30 am.
Very next day i received a call from workshop that car is repaired and he mentioned that some part in the diesel tank was supposed to be replaced when it was recalled on 22nd december, 2015 (Refer my first mail), but it didn't happen.
I am feeling harassed because of company's fault. I’d to pay the price that too physically, financially as well as mentally.
Kindly help me in this case, as there is no concrete solution given by mahindra group till date.
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