[Resolved]  Mahindra And Mahindra — fraud by sri durga automobiles

Address:

moti nagar, New Delhi, Delhi, 110075

Dear sir,
We were purchasing xuv 500 for which we went to sri durga automobile on 16 jan 2020 moti nagar.
As we were still in the process of finalizing the model we asked them we will come back later.
We told same to mr shobit and his showroom manager.
He insisted that we can pay a small amount just to block one 2019 model they had with them and in case we do not buy this car our money will be refunded instantly.
As i was not caring this money they came to my office in dwarka and collected cash from my father and again repeated the whenever we want our money will be refunded.
Next day we asked for 20 model instead of 2019 model from mr shobit and their manager mr gupta.
We were told that we will have to buy 2019 model only as 2020 model are not being manufactured because of euro 6 issue by mahindra and price are not available.
We refused for the same and asked them either book an 2020 as we r ready to wait or refund.
Mr. Shobit refused to refund saying that these r cancellation charges.
We were very surprised as not only mr. Shobit but his senior had committed that the money can be refunded any time.
This fraudulent behavior of mahindra authorized showroom people has really surprised me and now i am in doubt weather i should buy mahindera xuv or any other brand.

Regards
Pankaj
+ 91-[protected]
New delhi
India