[Resolved] Mahindra And Mahindra — fraud insurance raised for tuv hr 51-bn-2797 by united automobiles

[email protected]

from Delhi, Delhi

Address:

126,ASHOKA ENCALAVE PART 3,SECTOR35, FARIDABAD,AMARNAGAR, Faridabad, Haryana, 121003

Dear sir / madam,
Mahindra show room united automobiles - main mathura road faridabad have done wrong renewal of policy for my vehicle no. - tuv300 - hr51-bn-2797. They had not added accidental claim amount in my policy and not even they didn't advised me. Because of that i am not able to take refund of claim thru haryana automobiles.

Haryana automobiles - when i had given my vehicle to haryana automobiles they had also not confirmed me that this policy is not ok and they are not able to claim this from mahindra. They have smartly taken money from me by saying that there showroom is under shifting and they are not having facility currently to claim the amount directly from mahindra and that amount will come to my account and taken payment from me. And when today after more than 10 days i had asked to refund the payment. Then they have come to advise me this issue and cant be refund the amount now.
How mahindra show room person could done wrong with their long time regular customer and how we can trust on mahindra. Now pls confirm how the policy could be corrected and how the paid amount will be refund to me.

Awaiting response,
Dhirendra kumar,
[protected]

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Jun 24, 2019

Complaint marked as Resolved

Mahindra And Mahindra customer support has been notified about the posted complaint.

May 15, 2019

Updated by [email protected] ear Sir / Madam,
Mahindra Show Room UNITED AUTOMOBILES - Main Mathura road faridabad have done wrong renewal of policy for my vehicle no. - TUV300 - HR51-BN-2797. they had not added accidental claim amount in my policy and not even they didn't advised me. because of that i am not able to take refund of Claim thru Haryana Automobiles.

Haryana Automobiles - when i had given my vehicle to Haryana Automobiles they had also not confirmed me that this policy is not ok and they are not able to claim this from mahindra. they have smartly taken money from me by saying that there showroom is under shifting and they are not having facility currently to claim the amount directly from mahindra and that amount will come to my account and taken payment from me. and when today after more than 10 days i had asked to refund the payment. then they have come to advise me this issue and cant be refund the amount now.
HOW MAHINDRA SHOW ROOM PERSON COULD DONE WRONG WITH THEIR LONG TIME REGULAR CUSTOMER AND HOW WE CAN TRUST ON MAHINDRA. NOW PLS CONFIRM HOW THE POLICY COULD BE CORRECTED AND HOW THE PAID AMOUNT WILL BE REFUND TO ME.

AWAITING RESPONSE,
DHIRENDRA KUMAR,
[protected]

Verified Support

May 20, 2019

Mahindra And Mahindra Customer Care's response Hi Dhirendra, we have forwarded your details to senior management o[censored]nited Automobiles who will get in touch with you at the earliest.

Regards,
Customer Care Team