[Resolved]  Mahindra And Mahindra — grievances regarding my car xuv 500

Address:Srinagar, Jammu and Kashmir, 190001

I was a proud owner of xuv 500. The reason that i lost the feeling of being a proud owner is the dismal and pathetic services provided for the regular maintenance of my car. It has been almost 15 visits for same issues to the shuhul mahindra srinagar but to my surprise the issues are resolved for a day or so and new issues start again and again. While the car was in the service station of shuhul mahindra my car wind shield was broken and although it was replaced but it clearly apears that it has been replaced. It appears shabby. Car is making too much noise, not accelerating, turbo not working. One i was told that turbo is not working, steering column is defunct, tyres are worn out and all this needs to be changed. The very next day i changed the tyres by paying out for them but to my utter surprise tyrotronic sensor of one of my tyres is missing from that day. I requested for the same and nothing has been done so far. I was told that shocker/suspension has been changed but it feels a bullcart while i drive this car. I was also told that turbo and steering column are now all of a sudden ok. The shockers/suspension of the car is also in a pathetic condition and i being deceived every other day. They have been minting money like criminals. They have wasted too much of my precious time. While im making this complaint to you im also in touch with my lawyer to file a complaint in the consumer forum against mahindra and the concerned service provider
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Feb 8, 2020
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2020
Mahindra And Mahindra Customer Care's response
Dear Sir, request you to share your contact number along with your vehicle details to [protected]@mahindra.com or call us at [protected] to assist you better.

Regards,
Customer Care Team
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