| Address: | 122017 |
| Website: | mahindra |
Sir/ma'am
I own a scorpio regd. No. Hr 26 as 0479. Recently i lost the key of the car so reached to your dealer in hope of getting a new one
The dealer from here now i am referring to is gsp motors
Once meeting the service advisor (27/5/16) i was told that the entire central lock assembly has to be replaced as there is no provision for a duplicate key to be issued. Moreover he also asked me for a f. I. R. Copy for the same.
Assuming him to be correct and sane did as told. Was given the estimate of 11000/-.
A day later i was called and was enquired if was interested in the general service to be done which included body wash, engine oil etc..
Cost estimate 4000/-
Told them to do the needful
Probably around an hour or two later he again called me and told me about the suspension needed to be taken care of (Some bush stuff).
Told again to do the needful
The next morning the advisor gave me a call a shocking one (I must say) stating that the entire suspension work was to be done.
Now the entire estimated cost was 40000/-
Was taken aback but did agreed for the same.
Now on 31-05-16 i was informed that the car is ready with the billing value of 47006/-
After paying the amount at the workshop i was driving back to my place when on the way i had get some refuelling done so stopped at a petrol pump
To my surprise the lid did not open after pressing the switch many times so did decided to open the boot and open the lid manually.
Then realised even the boot switch wasn't working too. I was unable to open the boot (Rear door) too.
Dejectedly went back to the service station handed over the car to the advisor
He promised me to get the work done asap
I am sorry to say my car till date i. E.14-06-16 is still lying in the workshop with some lame excuse every another day
With all due regards just want a quick and responsive action
I guess this is not expected i feel back stabbed as i have already paid the entire amount i. E.47006/- already
*please advise if there is any legal procedure to follow
Name : vishwadeep malhotra
+91 [protected]
+91 [protected]
Service station : gsp motors
Kapashera
New delhi
Ro no. : ro17e000274
Ro boll no. : rbc17e000121
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