Mahindra And Mahindra — harassment and trouble facing from koncept mahindra sector 2 noida showroom

Address:

N 452 sector 25 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi

I bought tuv 300 on 24th feb under my wife's name. The day i bought till today showroom sales team keep calling me and unnecessarily harassing and creating trouble for me. They are supposed to pay back more than 27000 rs which they took extra from me when i asked them to give invoices against all my payment.. They keep telling me stories.

I must say that they misguide customer before sale and after that when customer ask to give proper invoices they dont have proper documents to present.

I want to raise big question that why they took extra money from me for which they cant give me proper invoices???

They sell extended warranty to me without telling and making me aware about term and conditions???

Their accessory team fix reverse camera without checking its functionality and veryfying that placement is correct or not. Now this issue is resolved but sharing with you just to make you aware how efficient and intelligent team works for you. Top of that when i raise question they told me they fixed camera as per mahindra guideline. If this is the case then i must say its totally wrong because that particular placement gives wrong view on screen. Sharing 2 images which is self explanatory to explain my concern.

I am escalating and sharing all these issues with you just to ensure that you should be aware what is hapenning and just to ensure that proper action will be taken. Anticipating that now i will get immediate solution.

Not sure why they are creating trouble for me or may be its their strategy to delay the process in order to frustrate me more.

Totally frustrated with team handling my issue!!!

Regards

Saurabh

Mob [protected]