Mahindra And Mahindra — Insurance service provided by Sri Durga Motors Rama Road, Delhi

Address:

110064

I am owner of KUV100-K8 & my insurance required renewal & Sri Durga Staff Ms.Renu from Insurance department approached me for this renewal & in verbal communication advised me Vehicle value amount of Rs.5.27 lac appx & Insurance company name Liberty Videocon & after several discussions when I approcahed her she transfer the case ot Ms.Geet in her department & Ms.Geet advised me premium amount Rs.12597/- & I agreed to pay & they have collected cheque from my residence for the same on 29 March 2017 & on 30 morning when I saw the cover note its shows vehicle value rs.4.94 lacs which was too much less which was quoted to me o Phone, when i called for the same then Ms.Geet advise me to get it higher in next year & said that she had no Idea what Renu told mee & now she can not do any thing. I sent mail several times to their department but nothing is received in written & their Insurance Manager Mr.Govind threatened me on phone that what I can do, if want then I can go any where but they will not entertain anything in this case. Advise me is this the Service value of Mahindra's dealers & when they need to catch customer they can say everything but once a customer stucked then their Original behaviour shows. Advise where i can go now. I am attaching mails which I sent to them but they have not sent me any revert