Mahindra And Mahindra — issue of substandard parts in xuv500

 
3 Reviews
 Paarv Kapoor on Oct 7, 2017
Dear sir
This is to bring to your attention that i had bought one xuv500 from one of your dealers in bhopal. Reg no mp04cs8001 on 23/01/2017.
You might be surprised to know that as of 7/10/2017 i have got the vehicle repaired about 4 times. The first one being a battery issue within 2 weeks of purchase, for the first time in my life i have witnessed that an absolutely new vehicle can have battery issue.
Since then i have sent my vehicle to your authorized service station (M/s win win automobile) about three times with issues such as loose chassis bolts, abnormal sounds coming while applying brakes and so on.
My last service was done on 30/08/2017 which can be checked as i had also given a very poor feed back because of unprofessional service.
Now just after about a month of car service and when the vehicle started giving sounds as if it will just break down any moment, i have been told that various bolts of the vehicle we're loose which i find a bit difficult to digest.

Hence i would like to know if you at mahindra and mahindra have been installing vehicles with sub standard parts and equipments because me as a consumer is getting a feeling that i have been cheated by your side either in service or in vehicle manufacturing.
Kindly look into the matter.

Complaint Status


[Oct 07, 2017] Mahindra And Mahindra customer support has been notified about the posted complaint.
Mahindra And Mahindra Customer Care's response, Oct 21, 2017
Sir, please email us your contact and vehicle details along with your feedback to customercare@mahindra.com or call us at [protected].

Regards,
Customer Care Team
Mahindra And Mahindra Customer Care's response, Oct 21, 2017
Sir, please email us your contact and vehicle details along with your feedback to customercare@mahindra.com or call us at [protected].

Regards,
Customer Care Team
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

Lots is left to be desired once we are a buyer... and this is repeated expireince to me and few friends who trusted me and bought the mahindra vehicles on my recommendation. am feeling bad for them also to be honest
Sir i purchased a car about two months ago and this car car gives the mileage of 10kmpl in city and 14-16 on highway i felt like cheated by mahindra ... Please look into the matter else i'll have to go to the consumer forum

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    6%
    Complaints
    1840
    Pending
    0
    Resolved
    110
    phone
    +91 22 2490 XXXX
    location
    Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
    Mahindra And Mahindra - issue of substandard parts in xuv500
    www.bdomains.com