[Resolved]  Mahindra And Mahindra — issue of substandard parts in xuv500

Address:Bhopal, Madhya Pradesh, 462016

Dear sir
This is to bring to your attention that i had bought one xuv500 from one of your dealers in bhopal. Reg no mp04cs8001 on 23/01/2017.
You might be surprised to know that as of 7/10/2017 i have got the vehicle repaired about 4 times. The first one being a battery issue within 2 weeks of purchase, for the first time in my life i have witnessed that an absolutely new vehicle can have battery issue.
Since then i have sent my vehicle to your authorized service station (M/s win win automobile) about three times with issues such as loose chassis bolts, abnormal sounds coming while applying brakes and so on.
My last service was done on 30/08/2017 which can be checked as i had also given a very poor feed back because o[censored]nprofessional service.
Now just after about a month of car service and when the vehicle started giving sounds as if it will just break down any moment, i have been told that various bolts of the vehicle we're loose which i find a bit difficult to digest.

Hence i would like to know if you at mahindra and mahindra have been installing vehicles with sub standard parts and equipments because me as a consumer is getting a feeling that i have been cheated by your side either in service or in vehicle manufacturing.
Kindly look into the matter.
Was this information helpful?
No (0)
Yes (0)
Nov 21, 2017
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2017
Mahindra And Mahindra Customer Care's response
Sir, please email us your contact and vehicle details along with your feedback to [protected]@mahindra.com or call us at [protected].

Regards,
Customer Care Team
Verified Support
Oct 21, 2017
Mahindra And Mahindra Customer Care's response
Sir, please email us your contact and vehicle details along with your feedback to [protected]@mahindra.com or call us at [protected].

Regards,
Customer Care Team
Complaint comments 

Comments

Lots is left to be desired once we are a buyer... and this is repeated expireince to me and few friends who trusted me and bought the mahindra vehicles on my recommendation. am feeling bad for them also to be honest
Sir i purchased a car about two months ago and this car car gives the mileage of 10kmpl in city and 14-16 on highway i felt like cheated by mahindra ... Please look into the matter else i'll have to go to the consumer forum

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahindra And Mahindra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    5291
    Pending
    0
    Resolved
    944
    Mahindra And Mahindra Phone
    +91 22 2490 1441
    Mahindra And Mahindra Address
    Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
    View all Mahindra And Mahindra contact information