[Resolved]  Mahindra And Mahindra — koncept mahindra showroom mg road gurgaon fraudulent deal

Address:122001

Hello sir / madma,
For your information, this second time i am writing formal complain of not refunding my extra amount paid to knocept showroom mg road in the front of bristol hotel.

Bought mahindra xuv 500 on 25th dec 2018, during delivery have pointed out inr 3000 extra paid to showroom based on cost estimation prepared by mr. Shobit rm and invoice generated by mahindra system having value difference. I have raised my voice to mr. Pawar gm of showroom and he assured me to take vehicle and later on he will resolved this issue.

Till date have gone 5 times to showroom and send ample of messages / phone calls to to mr. Pawar but nothing happened till so far. Even have filled application of refund to mr. Pawar and taken acknowledgement duly stamped and signed by gm for assurance of issuing cheque of 3000 inr extra paid.
But after 2 months of chasing up there is no result.

I want to make it point quite clear about goo[censored]p done by rm and gm of this showroom before my car delivery as before 15 days have soldoff my old car to them in lieu of old exchange car and paid 2 cheques of 5 lacs+ to them for booking care and delivery planned on 25th dec 2018

Before 2 days of delivery their rm shobit called me up and told me to take back cheques and car as the new mahindra xuv 500 which we have booked has been stolen from lorry which was bringing from pune.
When i heard this, i am not able to control and reached to showroom to have discussion with gm and after lot of fights gm agreed to deliver my car on 25th ndec

I got my deliver on 25th dec but with value difference of 3000 inr which i paid extra based on cost estimation sheet made up by showroom rm and vetted by mr. Varun showroom incharge.

Kindly look into this, otherwise will escalate this case to mahindra as as worked as cfo of delphi automotive systems in past and will publish whole story on social media.

Please support and resolve my query
Was this information helpful?
No (0)
Yes (0)
Apr 8, 2019
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2019
Mahindra And Mahindra Customer Care's response
Dear Sir, we will certainly look into your concern. Your details have been shared with the senior management of Koncept Automobiles to facilitate necessary action.

Regards,
Customer Care Team
Complaint comments 

Comments

Mahendra Jeeto Vechicle No. MH19BM4695.
We already made our speed control of our Jeeto vehicle. Then why your manager Mr. Sagar Mandora asking Rs. 1500/- for issuing speed control certificate. As he will not do any had work for it . Please help us.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahindra And Mahindra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    5290
    Pending
    0
    Resolved
    944
    Mahindra And Mahindra Phone
    +91 22 2490 1441
    Mahindra And Mahindra Address
    Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
    View all Mahindra And Mahindra contact information