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[Resolved]  Mahindra And Mahindra — kuv 100 service problem

Kuv 100 (Mh 03 cb 8113)

There was coolant leakage observed in vehicle for which vehicle was given to g3 motors, navi mumbai authorised service centre of mahindra around 1week of april 2019. The heating/ cooling coil was replaced & vehicle returned back, but the problem of vehicle over heating started. After informing the customer relationship engineer the vehicle was brought back to service centre 3 times again and again but the problem is still not resolved till date. Now, it is informed by the service centre the radiator fan is not working properly & for replacing the fan they will need 3 days more.

During this period, vehicle was kept with service centre for more than 15 days. It was informed by customer relationship engineer - service centre compensation for the same will be reimbursed by mahindra & mahindra, for the time lost & expenses incurred. Now, the vehicle is still laying in service centre & no positive feedback from service centre. Very poor approach.
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Complaint marked as Resolved May 30, 2019

Complaint Status


[Apr 27, 2019] Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Mahindra And Mahindra Customer Care's response Apr 29, 2019 Hi Milind, apologies for the inconvenience. We have forwarded your details to the Mahindra Area Customer Care Manager to facilitate necessary action. You shall receive a call by tomorrow 12 noon.

Regards,
Customer Care Team
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    Mahindra And Mahindra
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    Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
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