| Address: | Mahindra & Mahindra Ltd. Automotive Sector, Mahindra Towers Akurli Road, Kandivali (East) Mumbai - 400101 | | Website: | auto.mahindra.com |
My car, mahindra kuv1oo k8, rj 09 cb 8860, had an accident. I got it to mahindra service center in my city kota which is owned and operated by evergreen motors. The service center executives informed us that one of the gates would need a replacement as its not ina condition to get repaired and we gave it a nod. After two days, they inform us that they dont have the gate in their stock and they would need to to order it from the manufacturing center of mahindra & mahindra. To this i asked them to return the car after repairing rest of the things and they can fix the gate later whenever they recieve it. To that the evergreen motors executives responded very rudely and said that since you are claiming the insurance, the car can only leave once it is completed fully, otherwise you won't get the claim. With no option left i asked them about how much time would it take to finish this job. They told it would take 7-8 days, to which i requested them to make it as quick as possible as we will face a lot of problems without the car. Now today, after 15 days already passed, without any remorse, they said it might take another 3-4 days. To which i asked them this is no way of operating a service center, to which they say, this is how it is and nothing can be done about it. Was this information helpful? | 
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