[Resolved]  Mahindra And Mahindra — Mahindra Thar 2022

I bought Mahindra That from Dee Emm Gurgaon Showroom. The Vehicle was delivered to us on 23rd Feb’22 at 5.30PM. After delivery while going back to home from Showroom and screeching noise was observed while pressing/releasing acceleration Pedal.
We immediately went back to Showroom and our vehicle was inspected. Upon inspection the issue was acknowledged and we were told to come back to Service center next morning on 24th Feb’22. After inspection of Vehicle by technician and their manager, no one was able to resolve the issue or give us root cause for the same. Upon this we requested for vehicle replacement, upon which Mr. Manish from Dee Emm showroom says, they cannot as Tax has already been deducted. This is so frustrating and unethical from Mahindra’s side.
it is my intention that if the issue is being face in the new vehicle, it would be best that either the same be replaced or the amounts spent by me in purchase, registration, insurance, and hypothecation be refunded to me and the vehicle taken back.
If this is not resolved then I will file the case in Consumer court.
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Mar 30, 2022
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2022
Mahindra And Mahindra Customer Care's response
Hi Parul, regret the inconvenience caused to you. We request you to please email us your registered contact number to [protected]@mahindra.com or call us at [protected] in order to assist you at the earliest.

Regards,
Customer Care Team
Complaint comments 

Comments

Defect in new vehicle of Mahindra and Mahindra. Unable to solve the issue by the service provider. Within a warranty period company neither response nor repair the issue. Very poor service of Mahindra. Shame
My vehicle registration No SK07PA0054, Mobile No [protected]

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