Mahindra And Mahindra — no work has been done till date, reminder-2

Address:	Khordha, Odisha, 751017
Website:	www.rec.ac.in

To

Dear sir,
We invite a reference to our email dated 9th june, 2018 wherein we had explained the vehicle condition of mahindra quanto c8 bs4 7str which was purchased from m/s. Utkal automobiles ltd, s3/61, mancheswar industrial estate bhubaneswar (Authorized dealer of mahindra and mahindra ltd). The vehicle was put to the garage for repair on l6.6.2018. Till to day no satisfactory progress appears to have been done. Every time we go and enquire they say that we indented spare parts which will arrive from mumbai/pune. Hence the work is not getting progressed. They are not able to tell when the vehicle will be repaired and will be on road. We have explained our anxiety and hardship in absence of the vehicle during the peak admission session of the college. One of your representative from mahindra called our director sri g. S. Mishra-[protected] and took stock of the situation. There after she conveyed that she will be back to him with the status-quo on 11.6.2018. It is unfortunate that there is no response or communication from any where till date. The vehicle is lying in the garage having stripped off engine. You are requested to look into this matter on priority and see that necessary replacement of the engine is done at the earliest possible date as it is in the warranty period, failing which as a customer we will be constrained to take recourse as per law.
With regards,
Principal