Mahindra And Mahindra — non availability of parts of tuv t10

Address:C/O DR VIDYA DAYAMA DWARKA NAGAR, GALI NO 02 CHOURISYAWAS ROAD, VAISHALI NAGAR, Ajmer, Rajasthan, 305001

I, dr vidya, recently purchased tuv t10 from jaipur and due to small accident, my car front bumper got damaged slightly. I had called at service center in ajmer (Greenland automotive) who came to pick my vehicle. Kept the vehicle for 2 days and returned stating that parts are not available.

I am surprised to know that parts for new tuv t10 model which was purchased just 6 to 7 months back, are not available. So what will be the status of service after a year or more???

My vehicle was running smoothly till i got my first free service done. Not at all satisfied with the first service as cleaning was not done properly and a sound (Woosh) comes from tyre when it moves over a speed braker (In slow speed too). I request the higher management to look upon it and revert at the earliest with satisfactory solution.
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Mahindra And Mahindra customer support has been notified about the posted complaint.
Jul 13, 2019
Updated by pinkyajmer
After logging the complaint, i received call from the service center and very surprisingly, the parts too were available( as updated to me) . I submitted my vehicle on Monday and after 6 days of keeping in garage, still the work is not completed. Yesterday i got call from service center stating that they will send the vehicle but i need to return again as one part is not available. I messaged that i need the vehicle completed totally and they can keep till it get completed. Finally, i called them to update the message sent, at that time they said that they have arranged the part and will get it done .

Kindly explain - why the efforts were not made to arrange the part an evening before? this shows the harassment to customer.

Let's see how much time will it take to complete...
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My car is not start in running states. So delar and agency is not Esluson this problem.
I tock showroom gm. He said som ji scorpio s3 is manufacture problem .so you are not use ac and music system.

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