[Resolved]  Mahindra And Mahindra — non-satisfactory service - defective parts ac blower installed and not changed on complaint

Address:

Gurgaon, Haryana, 122001

I get my car (Mahindra xuv) serviced at r r automobiles, wazirabad, sec-52, gurgaon. Vehicle reg no. Is hr26bv2904. Two issues for which i paid alomost rs 50000/- not rectified properly
1. I got front blower motor changed on 20-oct-2019. The invoice - bill1. Docx is enclosed. The blower is giving whistling noise. I took back the car to get it checked next day. I was told that the blower is defective and will be changed, but currently out of stock and we will inform you once we have it. I was never informed and i had to call three four time. Day before yesterday on 28th nov when i called, i was told that blower is in stock you can come. Today i. E on 01/12/2018, when i went to get the blower changed i was told that the issue is with the filter. It is cleaned and will be ok. Nothing was done about it. I still have the defective blower which cost me 6500/-
2. I got the issue with cluch plates, they were changed on oct 31-201, but the gear change is still not smooth. I went today (01/12/2018) to get it checked along with the blower. The tech. Assistant at the service center was quite resistant to accept and on insisting strongly he just greased the lever. The gear change is still not smooth.

In summarry no issue was rectified and fake bill without mentioning why i went there or what is cheked was isued without stamp, signature etc. The copy of the bill is enclosed (Bill3-fake bill).
I am very disappointed with the service provided and had to payt for the defective parts.