[Resolved]  Mahindra And Mahindra — Not having response from service team

Address:

103/9, Patrakar colony

Dear Mahindra Service team/ Star Automobile services team

I Deepanshu Dubey ([protected]) Mahindra TUV 300 No. MP 20 CF 2505 in the name of Deepanshu dubey from Jabalpur Star Automobile since 2016.

I have been regular customer of your company I am taking your service from since my vechile purchase. But form last 2 year and specially from last 3 service I am regularly complaining about my services later have complained reading change of oil (I have done oil change and general service from Mahindra Service Center and they have not given upto mark and vechile got heated due to low oil level) ans also have some issue regarding vechile running, average of vechile and and some IC mistakes and many other service related issues later I came to know that my due to key fault I am facing such issue in running.

As of now I have given my vechile for service on 25th september 2021 and asked to change my key and locks to original with all monitering and to synchronization through computor as told by service center persons and Mahindra being so reputated and renound and customer oriented company is not having parts for which I have given advance and then center has taken again 15 days for material procurement then of 13th October 2021 I have again sent my vechile for reparing for which I have given all the required documents for same process but no action has been taken yet

I am facing great problem since last few days as I don't have any other vechile and I have work culture of traveling out stations for my business by my vechile which is getting effected by your lack of service from Mahindra Service Center and giving silly response of continuously misguiding that service is not having any defined timeline for completions is having problem from head service center of Mahindra to match keys and get some revert on mail for same.

Sir I need your sincere response on theses quaries

It is requested to please clear that why my vechile is taking so long for such silly process.

What action you take you take feedback from customers.

What action has been taken for last 3 feedbacks from Deepanshu Dubey on mob [protected]. and if you don't take and least bothered for feedback given by customer then why you waste precious time of your non valuable customers like us.

Hope you are having courtesy to reply or should I move for legal process regarding services provided

Thanks & Regards,

Deepanshu Dubey
[protected]
[protected]