[Resolved]  Mahindra And Mahindra — Owner book not provided purposely without any reason

Address:	Patna, Bihar, 800013
Website:	MAHINDRA & MAHINDRA

My father and grand both are loyal customer of mahindra we has all model like marshal, bolero, scorpio etc and after retirement they finally decided to buy xuv. So far i had no complaint with the company and services provided by m & m.

This time the behaviour of staff quite changed and i presume they behaving like govern employ. We booked xux approx year back with 50000.0 rupee after booking we were waiting for some auspices day.. After 15 days of booking we paid rest of the amount partly by cash or neft or cheques and they delivered vehicle. They also called we will provide few accessories during first servicing as there were no accessories available.
Few days after delivery they called me i thought it may be for service related call but got shocked when the told we are not able to collect summary of payment. I gave all details and they told your owner book will be provided shortly. Me and father both continously following up and even visited the show room, and every time one week time given to us.
Yesterday my father went to the show room where mr sanjay told you need to pay 50000.0 for owner book. Pl explain whether any provision is there to release without full payment. I have given statement of account and satisfied the transaction still this kind of behaviour with senior citizens.
Pl arrange to deliver my owner book to my home address since now i will not go in yorkshire show room at anishabad near beur jail.