Mahindra And Mahindra — Pathetic after sales service/prime automobile / hr 51 b g 3160

Address:

Faridabad, Haryana, 121001

Hi Mr . Anand Mahindra This is to bring to your notice that your staff at Prime Automobile has misguided us. I am utterly disappointed with the brand. The General Manager named Mr .Pawan Arora rather than finding the solution to our issue told us that not to create seen at their branch. He was laughing and made us feel cheated. Further said that registration of personal vehicle can take months as well. Also before making the payment they had promised us the Rc in max 30 days. Plus today am standing at the authority . I am being told that the tax has been filled on 27th of Nov 2015. This is the negligence of Prime Automobile AND MAHINDRA as a brand . Got my car on 10th Nov. Paid 5.25 lac in cash to PRIME AUTOMOBILE.Today is 18th December '2015 and i have still not got my high security number plate and Rc . While buying the car tbe sales staff and customer service staff was after my life to give this task to them for which i have over paid. Also said that i shall have all the documents by 10th December' 15. But i have done all the work of calling and reminding them. I am leaving out of state this week. And as per law without the RC i am bound to pay heavy fine. kindly let me know who shall be responsible for it. Pls find a solution to how can i travel on road as per law without the registration certificate. Your staff at prime motor be it Mr . Kapil /Virender or Miss Rakhi have been not answering our queries and gave us the number of some Mr. Praveen who says that " i will not do your work.Do what ever u can ." Kindly resolve this asap. Regards Shruti Bhatia [protected]