Mahindra And Mahindra — procurement/purchase of mahindra bolero maxi truck.

Address:	Meerut, Uttar Pradesh, 250103
Website:	AGAINST MAHINDRA BOLERO MAXI TRUCK

Dear sir,
We beg to submit your good office that we purchased a mahindra bolero maxi truck from your authorized dealer m/s arun kumar jai kumar located at partapur, delhi road, meerut 250103 during oct’17. The vehicle has wearing registration no. Up 15 dt 1988 and chases no. …………

The vehicle was taken for the local transportation with in the meerut region but even the vehicle performance has been reported very poor and abnormal running defects time and again. Through the first service was carried out at 5000 km run on 26/02/2018. And immediately after the first service the clutch system has been suddenly defective and the failed in operation and when our operator/ staff has conveyed this problem to your dealer at the same time but no any help was provided to us and vehicle got repaired and clutch plates changed outside.

Besides the vehicle again reported for the defect of its self assembling failure on 16/05/2018 and it was tochen and send to your authorized dealer for the repair and replacement of the assembling but the vehicle remains in your workshop for about two days and the assembling got repairded instead of replacement.
The vehicle hardly run around 7000 kms. As on date. And the mechanical system of the vehicle such as breaks, clutch and staring system etc and vehicle has been found abnormal as reported by our operators
But the your dealer did not attaned the defects satisfactory.

Under the prevealing circumcstances we have no option to take either to surrender the vehicle to you or what to do. We are once again to pained to inform your good office to kindly intervene into the matter and arrange the replacement of the vehicle or replacement of the assamblies on foc bases.

Kindly take immediate action in the matter and expedite accordingly.