This is to request you, I Arpit Singh bought XUV-700 last month[protected] and was very much happy with the performance till[protected].
When the Sunroof of my car broke while returning back to home without any accident or reason for breakage. To most of my surprise I could not see anything that hit the Sunroof and it shattered with a very high cracking noise like an explosion. The broken piece of Sunroof fell on me and I got injured. I am highly surprised and shocked to see how such a highly trusted vehicle (Mahindra) got the sunroof broken without hitting anything while driving. It seems unbelievable as I haven’t witnessed such kind of accident in my life and it shattered my trust in the Mahindra vehicle.
I request you to pls pay your personal attention and support to get it fixed on priority and also check the quality so that it shouldn't happen in future. It somehow reflects poor quality of Product with false safety commitments to customers.
Request you to pls look into it and support me with corrective action before it becomes a life threatening issue to all customers who are using this vehicle and I am also very much concerned about Mahindra commitment for safety and customer support. I am attaching the images of the same and seeking your personal support for the same.
Currently, my vehicle is at Suban Sai Mahindra WorkShop (Mayapuri-Delhi)
Model No: XUV700 AX7 L D MT
Chassis No: MA1NE2ZSAN6E17906
Engine No: ZSN4E47906
RC No: UP20CC7007
Purchased From: Suban Sai Mahindra Dwarka Sec 20 New Delhi
Thank you,
Yours Sincerely - Arpit Singh
Was this information helpful? | 
Post your Comment