[Resolved]  Mahindra And Mahindra — quality of vehicle. it is getting rusted within 3.8 years of purchase

Address:#36, Opal Akshaya, Akshayanagar EAst, Akshayanagar, 560068

Dear sir/madam

This is praveen madhava. I bought xuv w10 (Ka 51 mh 9721) on april 8 2016. It has not been more than 4 years yet.

I see the car doors are getting rusted and this is happening in bangalore conditions. I have not even been to chennai. And as you can see the images, which shows the car is getting rusted. Even the door in the front side (Driver side window) which is to handle the exterior condition, it is getting rusted.
If this is the quality of car within 3.8 years of purchase. I am surprised on the quality. The electric window controls are getting touch sensitive, the electronic entertainment piece having issue.

Request you to please address this concern with mahindra team too. The quality of the car is really surprising. And i have seen the same issue with friend of mine who referred me the car too.

And being a purple club member and buying the top end car and also having reffered friend to buy last year. I did not even get reminder for shield extension. Would have appreciated if there was a reminder for same.


Please do the needful. Please note i would also sent the mail with photos to mahindra team and your top management to take note of this quality concern.

Best regards

Praveen madhava
+91 [protected]
+7 photos
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Mar 17, 2020
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2020
Mahindra And Mahindra Customer Care's response
Hi Praveen,

We understand that our dealer team is already in touch with you to resolve your concern at the earliest.

Regards,
CustomerCareTeam
Complaint comments 

Comments

My xuv 500 was met with an accident and I give to the service centre in Kollam, Kerala in December 26, 2019 but still now the work has not been started. When I enquired they are saying parts hasn't come yet. I am very much disappointed with this

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