I am a Higher Secondary school Teacher working under the government of Kerala.I only drive my car not give to anybody else. My car is under constant complaint of the signal "CHECK" and then missing acceleration. I have been submitting my vehicle to your authorized dealer ITL Motors in Kannur(Kerala) and Karnataka Agencies in Mangalore and now at Eram motors in Kasaragod Kerala for the same complaint for the past four years and could not repair it but only empty my pocket. Each time they tell me some thing is damaged and replace it and the vehicle is Ok but most of the time till I reach home. When I call the and complaint they tell me to take the vehicle again to the service center. Kannur is 108 kilometers from my home, Mangalore is 110 kilometers and Kasaragod is 55 kilometers from my home. Here you can imagine the expense of taking my vehicle to the center.
Three times or so they changed my cars Inter-cooler. Many a times other parts. Still not ok the same problem persists. Now they tell me the Turbo has to be changed and they don't guarantee the solution of the problem. They are almost doing a trial and error method I think.
from this I come to one of the three conclusions:-
1. Your technicians are not competent enough to diagnose the problem
and solve it.
2. There is some manufacturing defect in my vehicle.
3. Your dealers are purposefully extracting money from my pocket without
properly repairing my car.
You can check the history of repair of my vehicle and find out the truth.
In this regard I request your kind honor to look into the matter and do something to get my car repaired properly. Was this information helpful? | 
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