Mahindra And Mahindra — Real bad experience on tuv300 purchase as well as first service

Address:410210

Dear m&m team,

I have bought a tuv 300 from g3 motors nerul on 29th may 2016, had a real bad experience right from late delivery, registration card not received & very poor first service experience, below listed are my issues.

1. After giving booking amount in first week of march, i was promised delivery on 20th of march, which after so many round of follow-ups got delivery on may 29th that too without any discount as it was a new 100 ps model as per g3 team.

2. Still haven't received my registration card from rto, when i checked with g3 they asked to check with rto kalmboli, when i checked with them they specified that address (Flat number provided for my id is wrong one it was supposed to be 1103, but they got details of 11032), this i can recall that, i have been asked for some extra money to get some affidavit which i refused saying all the required document's are there so wont pay, this seems to be a consequence of that, now am driving my vehicle with out rc book.

3. 3rd & most terrible of all is the first servicing for which my vehicle was taken by g3 service team 10 days back, i was promised by service team that vehicle will be serviced & delivered by evening 5.30, but it was nightmare for me to get my vehicle back late night around 11, after i threatened to file police complaint, that too still my vehicle alarms are showing first service due, i have been charged 2500 for oil & oil filter which i am sure is not changed, i had complained for rear door inside paint issue which is not solved either.

Dear m&m team, i realize that i had made terrible mistake by opting for mahindra vehicle & will ensure these issues i escalate it to consumer forum, & to media.

Giving benefit of doubt that the dealer g3 is at a fault & not mahindra, am writing it to you guys, will wait for you to address all my issues in couple of days and take action against the dealer, other wise have no choice other than consumer forum & media.

My details are as follows,

Anoop gijre, [protected], vehicle number mh 46 cu 2396, location kharghar, dealer g3 motors vehicle sales date 29th may 16.
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