[Resolved]  Mahindra And Mahindra — received damaged vehicle after company recall for updation

Address:495677

I am suyash an owner mahindra xuv 300.

In november company recalled my xuv to service center korba (C. G) for updation. But when i recieved my vehicle it got a big cut in the left rear tyre.
I have immediatly contacted the service adviser and he recalled the vehicle for inspection and collected the damaged tyre. After inspection they are asking me to pay almost 16% as they were saying tyre got runned 16%, so i have to pay them. But why should i pay if i gave ok condition tyre to service center and recive the damaged one.
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Feb 8, 2020
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2020
Mahindra And Mahindra Customer Care's response
Hi Suyash, we have forwarded your details to Mahindra Area Customer Care Manager who will get in touch with you to facilitate necessary action.

Regards,
Customer Care Team
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