Mahindra And Mahindra — Refund of Amount with respect to purchase of Brand new XUV300

Address:

Vayalat Mahindra Kundannoor showroom near Vytilla

Dear sir,

I had purchased a brand new XUV300 from Vayalat Mahindra showroom Kundannoor on 25/11/2020. Since I had availed a vehicle loan for purchase of vehicle, the invoice amount is paid by the Bank to Vayalat Mahindra account. As pervyhe information given by the executive, the balance amount will be credited to my account within 3-5 days. But even after 13 days, balance amount is not refunded yet. I have contacted almost three members from executivebto top level employee of vayalat for the past two days but no one is attending or responding. What a pathetic service is this. Being a customer how many days should I need to wait for refund of balance amount?? Let me know what is your refund policy?? Please refund the amount with applicable interest at the earliest or I will be filing a dispute at consumer court addressing this issue.
Regards
Noonu Rajan
95446694