| Address: | Kendujhar, Odisha, 758001 | | Website: | INVARIABLY CHARGE FOR COOLANT |
1. I have complain for coolant shortage on 05 july 17. As per technician vehicle found correct and being released vide bill no rbr19h000680.
2. Again i docked the vehicle for coolant shortage on 17 jul 17. On line complain was not accepted. Only hard copy given with written in hand given and full coolant was replaced as per technician advice vide bill no rbr9h000764.
3. Same problem was found again and vehicle docked on 11 aug 17. After one month and 2000km the coolant was changed vide bill no rbq19h000001.
4. Each time coolant change costs rs 2020.42 to customer is too expensive.
5.in the above senario it is obviated that the competency of the service engineer and the trustworthiness towards the customer is questionable.
6. After personnel visit to the service manager and providing the all the copy of bills and requesting him to look in to the matter nothing come fruitful till date.
7. I it is therefore requested that please look in to the matter and take necessary action for cost of harassment and necessary charging putting custom in financial distress, i will be greatful to you.
Regards,
Shakti soumya das
Od09j6939. Bolero ac plus ps
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