[Resolved] Mahindra And Mahindra — regarding delivery of my kuv100 nxt

Muddassir Nadeem

from Hyderabad, Telangana

Address:

Guntur, Andhra Pradesh, 522003

I booked kuv 100 nxt, on oct 14th and dealer promised to deliver on november 5th.20 days have passed still there is no proper communication from dealer.
I have booked at pioneer auto guntur.
First they told that on nov 5th we'll get vehicle in 2nd lot as it is newly launched they sent random models and vehicles instead of sending the models which were booked. The same story went on for 2 weeks, finally they told on 17th vehicle has arrived and it is in rsa and we'll get it shortly. Now on 23rd november they are telling the model i booked has not come this time also. And it'll be available in next lot and that has started from nasik.
Now i'm thinking of cancelling the booking and look for some better brand where customers get some value.

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Nov 29, 2017

Complaint marked as Resolved

Mahindra and Mahindra personnel has responded to the complaint. I must say it was a quick response. The personnel arrived to the dealership and met me and billed the vehicle which i booked from the plant and assured that it will be delivered to me as soon as possible. Today I was informed that vehicle had arrived the dealership and I can now take the delivery. Thank you to the consumercomplaint s.in for accepting my complaint. And forwarding to the right personnel.

Mahindra And Mahindra customer support has been notified about the posted complaint.

Nov 24, 2017

Updated by Muddassir Nadeem Glad to hear an immediate response from Mahindra and Mahindra personnel. They have approached me and explained their concerns and said that they billed the vehicle today. As soon as it reaches dealer I can take delivery it seems. Hoping for the best! ✌️✌️
Thanks by the way for immediate response!!

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Comments

Muddassir Nadeem

from Hyderabad, Telangana

Its regarding the above complaint. The dealer has called me and informed that the model and colour I booked is not available (though it's a new vehicle). They are asking me wait till 2018. What's wrong with you people! Now I'm going to file a case in consumer forum.