Mahindra And Mahindra — regarding false insurance

Address:Kanpur, Uttar Pradesh

I have purchase a xuv 500 w6 on 30th december 2017 no up78 fb 2961 from vc motors fazalganj kanpur motors thru sales person sunil, i was committed a cash less zero debt insurance from new india insurance co while when i enquired it post a small accident at koncept mahindra body shop sector 60 noida mr ajay saini he denied that this insurance doesn't have a cashless facility further on contacting mr jitendre and saurabh from kanpur they said that u have not received the full copy of insurance as it has 2 papers and the second one is for cashless, since then i am asking for the second copy of my insurance and is unable to get any response.
Mr ajay saini had stated that u have to submit full payment ti get your vehicle back.
Plz help to resolve.
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My car is still held at koncept mahindra body shop sector 60 while the work is over on Sunday itself.
What is the use of cashless, as per Ajay saini it might take 7 days also and it is not there job only to get it cleared from insurance.

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