SIR
I WOULD LIKE TO BRING THE VERY DISSAPOINTING SERVICE BY THE SRI DURGAR AUTOMOBILES KIRTI NAGAR AS I HAD SEND MY VEHICLE NUMBER DL8CAN 9682 ON 21.01.2024 WHEREIN I HAD ASKED THEM TO GET THE UNDERMENTION SERVICES
(1) Sound in AC blower
(2) Error in back camera
(3) Front belt sound when start in the morning
(4) And regular services etc etc
Now when I get back to take the vehicle on 23.01.24 and found the rear camera error still persist I was informed that I had to get replace the whole camera kit to which I resist and do not agree and leave after paying my bill of Rs 31, 000/- (the estimate told to me Is Rs 19, 000+tax) but just after travelling about 1Km only I observe the same sound from the AC blower and call the RM immediately to which I get the same response that you need to replace the motor of the blower, to which I disagree and told that you people are running an authorised centre or the road side garage as they try and on not getting success asked that it is needed to replace and moreover on my asking you reply to change you had not put any of your observation this is very disappointing on their part. Moreover when I replied that firstly I will check the same from some another workshop as I believe that there is no need of replacing the very camera and blower motor immediately RM agreed that yes I had confirmed from the team that there is sensor problem in the camera and once you get you vehicle once again I will rectify the problem with the blower this is the response/working of an authorised service provider as they are least bother about services it clearly shows that they had neither check nor rectify the requested problems but only indulge in creating hefty bills
Hence I would like to bring into your knowledge that these people are not interested in sorting the problem but indulge in unnecessary increasing the bills and cheat the customers there modes-opendy is to generate higher bills and not resolving the core issues.
Therefore, it is requested to your good self to investigate this matter as they are bringing bad name to the MAHINDRA AND MAHINDRA Was this information helpful? | 
Post your Comment