[Resolved]  Mahindra And Mahindra — regarding repair of xuv

Address:

Bahuakbarpur, Rohtak, 124001

I am writing to express my disappointment with the long time it took your Service department to repair my XUV bearing registration no. HR 12 AC 6736 at Lohchab Motors, Rohtak . The gear was striking and makes discomfort to use it properly. The parts were not available in the service centre and placed the order and it is not available for over since 20 days. Now again they said that your part has been arrived but your car is also having problem in clutch plates and they are not in the warranty and you have to pay for it and my car is in warrant period. If clutches are not covered in the warranty then as all know that Mahindra cars always have fault in their clutch Plates and even then they do not cover the clutch plates in warranty. Earlier they told that everything is covered in the warranty. This is very disappointed from your side.
I hope you would look into the matter and make sure to comply this in my favour. Your company has been known to provide good services and such events tarnish the company name, so please address this issue soon so that I may not take the further step.

Thank you for your co-operation.
Sincere Regards
Dr Sunil Narwal
House no. 67 A, Sector 1, Rohtak
[protected]