| Address: | TC.8/1125(2), Nandhanam, B49/2, MYTHRI Nagar, Valiyavila, Thirumala, Thiruvananthapuram, Kerala, 695006 |
I have purchased a tuv300 on[protected] with chassis number ma1na2vzxg6l42601 and engine number vzg6l46813 and registration number kl-01-ca-6151. All the routine services are done at your authorised service centre at thiruvananthapuram viz. Tvs and sons and sleeba & sons automotive private limited as detailed below:
Please note that the vehicle was delivered to me on[protected] by m/s. Eram motors pvt. Ltd., thrissur, kerala.
Sl. No: date kms. Dealer place
1 [protected] 3241 eram motors pvt ltd., thrissur
2 [protected] 5215 tvs sundaram iyengar & sons trivandrum
3 [protected] 10097 tvs sundaram iyengar & sons trivandrum
4 [protected] 19556 tvs sundaram iyengar & sons trivandrum
5 [protected] 29435 tvs sundaram iyengar & sons trivandrum
6 [protected] 30520 tvs sundaram iyengar & sons trivandrum
7 [protected] 33981 tvs sundaram iyengar & sons trivandrum
8 [protected] 37116 tvs sundaram iyengar & sons trivandrum
9 [protected] 39055 tvs sundaram iyengar & sons trivandrum
10 [protected] 43062 tvs sundaram iyengar & sons trivandrum
11 [protected] 47797 tvs sundaram iyengar & sons trivandrum
12 [protected] 49619 tvs sundaram iyengar & sons trivandrum
13 [protected] 52994 tvs sundaram iyengar & sons trivandrum
14 [protected] 60657 tvs sundaram iyengar & sons trivandrum
15 [protected] 71167 tvs sundaram iyengar & sons trivandrum
16 [protected] 75505 sleeba & sons automotive (P) ltd. Trivandrum
17 [protected] 77467 sleeba & sons automotive (P) ltd. Trivandrum
18 [protected] 79368 sleeba & sons automotive (P) ltd. Trivandrum
19 [protected] 79815 sleeba & sons automotive (P) ltd. Trivandrum
20 [protected] 79941 sleeba & sons automotive (P) ltd. Trivandrum
21 [protected] 82236 sleeba & sons automotive (P) ltd. Trivandrum
During first week of july, it is noticed that a caution signal (Engine) in yellow colour in the dash board. Immediately i visited new authorised dealer in trivandrrum m/s. Sleeba & sons automotive (P) ltd., since m/s. Tvs sundaram iyengar & sons refused to attend the complaint. But, your new dealer sleeba & sons automotive (P) ltd. Was on the initial stage of arrange the dealer ship they requested us to come later. As such from[protected]Vehicle was with your dealer for almost two weeks) and i visited the dealer 5 times as detailed above to rectify the same. Every time they are making some gimmicks and returning back the vehicle without rectifying the original complaint. On[protected] they refused accept the vehicle for repair.
Now i like register my complaint/protest with you. It is your duty to keep the customer satisfied and hence i request you advise/give instruction to your dealer to rectify the same as permanent.
It may also be noted that if it is nor permanently rectified the matter will lead to legal issues.
With regards
Sasi kumar b
Tc 8/1125/2, nandhanam
B49/2, nythri nagar
Valiyavila, thirumala p. O
Thiruvananthapuram
Kerala – 695 006
Mob.[protected]
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