I have given my vehicle to service and explained the problem, since I purchased the vehicle there is steering noise in vehicle and the same I have reported since my 10000km service. From that point at every service I been informed that part not available and we are placing the part on order and we will inform you.
On 48k service I again complained the steering noise and I have been told there is issue with steering Rack we need to replace the part, but as of now part not available we are putting on order we will call you in week time
After several chasing no one from VVC has responded and the service advisor who supposed to Handle my service has left VVC. When I called to CRM to know whether the part has came or not then they had texted me stores person contact number and asked me to get known my self. This is how VVC has treated
On recent service at 68k service I repeated the same steering Noise then, the service advisor told me that I have missed one service due to which the part cannot be replaced on warranty. I further asked an explanation how the part cannot be covered in warranty when the same issue is since 10k service, moreover if I have skipped service I.e change of oil then engine warranty should be void but how steering part is connected, then the service advisor and service manager told that as the issue is from the beginning this would be in warranty however we should write to Mahindra.
From 17/3/23 till today Iam every day calling to VVC to ask update on my part order in order to replace it. Even now there is no response from VVC
It’s very bad experience with VVC Mahindra motors, I would like to take this far further if issue is not resolved on priority Was this information helpful? | 
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