Mahindra And Mahindra — service centre overbilled me

I am a war widow and bringing up two grown up boys in the place like delhi. Where it is not easy to survive just on pension. Specially when children are in the settling stage. I feel i have been cheated by one of the service centres of yours at gudgaon sterling motors co sectoe 18. Though i had mentioned in my call also but i have not got any feedback till date. I am just trying last time though i really dont know how seriously action is taken here also. I gave my xuv for the servicing on 04 feb. I was till the time i visited the service centre next day, not told the exact and final bill. When i called up next day morning at 9:30 not to work on it i was told that work has been already done. I am still not able to understand that when in the evening on 04 feb at 16:30 i was told that the final amount they will let me know. And then without confirming me the final bill how did they complete work so fast as i was asked to collect the car next day evening and in the morning when the service centre had just opened all the work was done. I feel work was not done but they have charged for the things. It was not possible that in the evening i am told that the work has to be done and then 1800 hrs service centre gets closed and next morning i was told that work has been done. I was billed rs 65000 approximetely. And then after a long discussion with the gm service centre i was asked to pay rs 52000. But i am not happy with service and i feel parts have not been changed or they have done things in hurry and i am not happy with the whole thing. I feel after informing them my financial condition i have been cheated. And specially when my husband sacrificed his life for this country. A reputed company like mahindra has broken my trust. I am shattered not only financially but also i have lost my trust on such a big company. It is sad that we soldiers are giving our life for this country and we are ourselves being cheated. It is very upsetting and i feel no action will be taken. But i am just trying if still they have some kind of respect left for our soldiers and their families