Mahindra And Mahindra — service unsatisfactory. repeated service issues. complaint not addressed seriously. | |||
Vehicle number ka 28 p 0367. Tuv 300 vehicle. I have many issues regarding service. A) the hand break noise has been addressed at least 5 to 6 times but not yet cleared. Everytime there it's only a temporary solution which lasts for one week. Problem still exists. B) left side pull was complained several times, it was attended but not fully solved. C) seat cover was cut during delivery, which was brought to notice and conditionally was taken delivery to change it. Not yet changed D) hose pipe often comes out when we race. Not sure when it comes out. This has happened three times on the way to gulbarga, banglore, and hubli. This is not convincing to us. E) water service is horrible. Service done yesterday and same thing happened again. F) break pad was replaced without bringing to our notice. Company break pad lasted for 37000 kms and after replacing now second time they lasted for only 19000 kms. We had not complained about break problem. When asked why they replied that i have used lots. Of break and you should not use break often in city. I paid the bills and requested them to just inform the company about this. It was refused bluntly. They had not kept the replaced part in my car. I have no evidence and also they did not inform me about replacement. We strongly believe in the mahindra brand and service. We wish to promote indian brands. All the staff are polite except few, but service is unacceptable. I expect the company should consider and act. Was this information helpful? | |||
Mahindra And Mahindra customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I hv brought my new xuv 500 w6 last month on 14 .11.2017 from tht day i hv complaint in my showroom and they hd conducted my complaint 3 time but then also my problem is not solved plz look after it i m just Fred up of this problem just cant take it
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