Mahindra And Mahindra — shiva automobiles, karur - mahindra dealer

Dr.samuel thomas

from Chandigarh, Chandigarh

Address:

Karur, Tamil Nadu, 639002

The customer relations manger is of poor knowledge to handle corporate clients, the corporate client will need pan number, account details of the service company to do the money transfer or in issuing cheque in their favour. They dont provide any details and for everything they say the need to consult headoffice, if so why do they run the station here. It is a blunder to have given the vehicle for service at shiva automobiles karur. They dont know even how to handle the client politely. Vehicle delivery is delayed since funds could not be transferred, for transfering fund they dont provide any details. Worst customer management.

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Mahindra And Mahindra customer support has been notified about the posted complaint.

May 09, 2018

Updated by Dr.samuel thomas yet to be resolved

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Comments

Ankit Tupkar

from Pune, Maharashtra

I have a mahindra thar and there is a problem in its speedmeter.
It’s showing more kilometers than covered for eg for 92 kilometers the meter shows 100 km.
It is also conveyed to service center many times it.
They kept the car for 20-25 days but still the peoblem is not resolved.
I bought my car from unnati motars Nagpur.

Mahindra And Mahindra Customer Care's response, May 10, 2018

Verified Support

Thank you for writing Ankit. Please help us with your contact no. & vehicle details. Your feedback will be shared with respective area office to facilitate necessary action.

Regards,
Customer Care Team

Kailashnath K

from Palackattumala, Kerala

We had purchased new Crd loadking (6wheels) after running 400kms It s clutch
and Gear got damaged after showing in showroom they told us that, due it's manufacturing defect .
So please make it serious and clarify this issue for further running off this vehicle..
Thanks