I own a Mahindra Thar 2020. On 5th of April 2022 I observed that the OBD check lamp got on and there was loss of engine power. I took it to Shayadri Motors Service Center in Wakad, Pune. The service technicians were not able to diagnose the root cause. I waited there for 4 hours after which they said they need to refill the DEF fluid and perform regeneration. They asked me to leave the vehicle there. The next day I called them to check the status of the issue. Now they said that after regeneration the OBD check lamp turned on again and the cause of this is pressure sensor failure. They promised me that they will get the sensor rectified and deliver the vehicle on 7th afternoon. Today when I called them to check on the status, they are saying there is some engine wiring issue and they do not have the parts available and it would take another 4 to 4 days.
It seems the service technicians do not know what the issue is and they are just running around the bush and guessing. Also, I am not really sure the engineers from mahindra are of any help here.
This is happening to a vehicle which is not even driven for 9000km. It is very disappointing to see this. My trust is now loosing on the Mahindra Service centre and the capabilities of the technicians and on the vehicle itself. I am now having concers about the reliability of the Vehicle. After so much of hype in the off road community this is the reality of Thar...Really disappointed.
I hope atleast now they know the root cause of the issue.
Please can you have someone from Mahindra engineering team get in touch with Sahyadri Motors Wakad, Pune and help resolve this issue as soon as possible. Was this information helpful? |