Mahindra And Mahindra — vehicle delivery

 
1 Review
Guna, Madhya Pradesh, India
 J92 on Apr 15, 2019
Sir, We booked Mahindra XUV 300 with Rishabh Motors, AB Road Guna on 19the March 2019 vide our booking receipt number 2878. The salesman Anand, was hell bound to make us book the vehicle assuring the delivery by 14th of March 2019. On the basis of his assurance and brand name of Mahindra we made payment of 10000 rs and made our booking. While we were waiting anxiously for our vehivle to be delivered we are surprised to find that salesman Anand is not picking our call and after several followups we had to visit the showroom and now he says that the vehicle will take another one month for delivery. We were feeling cheated as the only point to book from Rishabh motors was timely delivery, which this sales man firmly assured.
When we asked him to cancel the booking he is asking for deduction of 5000 rs. We found out that the salesman has not even uploaded our order in the system, he forced us to book only to fulfill his March target.
Dear Sir, we are feeling being fooled. Mahindra was our first priority when we thought of a SUV but such un-professional behavior has left us in doubt and dispair. You are requested to kindly look into it. We need the vehicle to be delivered as assured.

vehicle delivery

Complaint Status


[Apr 16, 2019] Mahindra And Mahindra customer support has been notified about the posted complaint.
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    Customer satisfaction rating
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    +91 22 2490 1441
    location
    Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
    Mahindra And Mahindra - vehicle delivery