Mahindra And Mahindra — Warranty claim for my verito vibe d6

Address:	600019
Website:	www.mahindra.com

Dear Sir,

Hi & Greetings of the Day

Myself J.Vignesh kumar from Chennai and iam Owning a Mahindra Verito Vibe D6 which i purchased from India Garage, Mount Road, Chennai Showroom on September 2013.

Iam sending this mail for an small problem in claiming an Warranty for My Vehicle.

Actually I was sending numerous mails to your General manager Mr.Mohan Nair from 20.09.2016 onwards but since now there is no reply at all from any of your department. Mr.Mohan Nair is not even able to acknowledge the mail, but I am wondering why mahindra has given such irresponsible contact details in its website.

I have never expected such an rude and atrocious behavior from Mahindra by treating their customers like this.

I now forward the mail which I sent to Me.Mohan Nair for following one week.

Actually I Was in a long tour from Chennai to Tiruchendur and While returning back i noticed the Indication of Engine light in the Driver information System and i was really Panic, that there some serious problem occurred & immediately called my Service adviser and he appraised that there may be some problem in some Heating element and it has to be addressed by connecting to an Laptop and Scanning the Engine.

Since iam in a tour with my family, iam not able to visit any Workshop on the way and as i want my vehicle to be serviced with my regular Service station only, i just checked whether the vehicle can be driven further up to Chennai in this condition and planned to attend the work in "Zulaika Motors, Ambattur Chennai" only where iam regularly doing all my services.

As I came back to Chennai today on 20.09.2013, immediately I visited the Workshop and upon checking it is clear that this problem Covers under Warranty, but unfortunately my Warranty is Completed by 19.09.2016 as the Date of Sale of My Vehicle is 19.09.2013 and as per 3 Years Warranty period.

Now the Problem is Since the Warranty is just expired one day earlier the Dealer doubts how to cover this in Warranty. However the problem has been raised two days before itself and since i was out of station and was in a long tour iam not able address the issue physically to workshop.

I hereby request to kindly view this issue in a pathetic manner and would request to give suitable approval to the Dealer to Cover this Problem in Warranty. Since the Workshop is full work is not assigned today and however tomorrow (21.09.2016) i have got appointment before which i expect an positive reply from you.

I hope you have understood my Situation and i hope my request is a genuine one and Mahindra would surely value their customers and don't make them in trouble for a matter of one day.

The Details of Vehicles are as below:

Reg. No : TN 03 L 4741

Reg Name: J.Vignesh kumar

Reg No: [protected]

Contact No: [protected]

Servicing Work Shop: Zulaika Motor, Ambattur, Chennai.

I once again request to kindly grant direction to the Dealer to attend the Work and Cover it in Warranty as it is the matter of 1 day and the problem raised earlier itself.