[Resolved] Mahindra And Mahindra — warranty/guarantee on the vehicle
GURGAON, Gurgaon, India
Raraokailash on Apr 15, 2019
I purchased scorpio s11 on 10 jan 2019 from dewan fourwheels pvt ltd rewari. The vehicle have run for 3671 kms till date. Today, i went to mahindra service station (Dee emm sector-18 gurgaon) for service. On arrival i experienced burning smell from the vehicle and reported the same to the attending staff. I was told that this is because burning of the clutch. The complete details would be made available after thorough checkup of the vehicle and if the clutch plate is burnt, it is not covered under warranty.
I am driving from the last 15 years and not in the habbit o[censored]sing excess clutch or putting by feet on the clutch paddle. My concern is that if the clutch is burnt, will it be replaced under warranty or not.
Complaint marked as Resolved May 17, 2019
[Apr 15, 2019] Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified SupportMahindra And Mahindra Customer Care's response, Apr 16, 2019
Dear Sir, regret the inconvenience caused to you. Please mail us your contact number along with vehicle details to [protected]@mahindra.com or call us at [protected] to assist you better.
Customer Care Team
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