[Resolved]  Mahindra And Mahindra — wheel alignment query

Address:Salem, Tamil Nadu, 636006

Dear team,

I have done my 3rd free service, in that they made a very big mistake and argument with us. I. E last service time they made a wheel alignment wrongly, and they made a very big blender mistake, till yesterday they say you want to pay for that, but today when i went to taking my car they made it free, after that i asked to him they say its your mistake thatsy you only drive a in wrong manner so only its happen, okay, its my mistake mean why they didnt charge for that, in this point i want to remember one thing when 2nd service time i give one complaint that is front wheel zakopser was touching in the body and make it align properly, but they didnt make properly, thats the reason now its become but they are saying its not my fault and its your fault, its my fault mean why they didnt charge for that, till yesterday they say you want to pay the charges, but now they make it for free, i ask them to so my previous service report they are not showing and they are speaking in very worst manner. Kindly take action in this issue immediately.

Regards,

Karthikeyan. S
[protected].
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Sep 9, 2017
Complaint marked as Resolved 
Dear Team, Problem has not yet clear till now this is for your kind information. Regards, KarthiPriyan... 9789707751
Mahindra And Mahindra customer support has been notified about the posted complaint.
Sep 08, 2017
Updated by Karthipriyan
DEAR MAHINDRA TEAM,

Here i informing you to please cancel the dealership on SKS AUTOMOBILE SALEM. That dealer very worst on services & sales.7-9-2017 i went to my 2nd free service on my xylo car. the dealer made big mistake on first free service.they hide the complaint on that service.But this time they told your car wheel alignment is abnormol.fisrt they say it's paid. but today i went service station they done the wheel alignment complaint with out my knowledge, and they told it's free for you. they hide the mistake and give some bribe for me. last two monts ago i purchase car on same dealer, they treating the customer very worst.i already put on mail that sales complaint.And they are came and compromise me.But they are donig same thing now. Kindly take action in this issue immediately. And no one can affect that complaints again & again.

regards,

s.karthi keyan
[protected]
Sep 09, 2017
Updated by Karthipriyan
Dear Team,

I have done my 3rd Free Service, in that they made a Very big mistake and argument with us. i.e Last service time they made a Wheel alignment wrongly, and they made a very big blender mistake, Till yesterday they say you want to pay for that, but today when i went to taking my car they made it free, after that i asked to him they say its your mistake thatsy you only drive a in wrong manner so only its happen, Okay, its my mistake mean why they didnt charge for that, In this point i want to remember one thing when 2nd service time i give one complaint that is Front wheel zakopser was touching in the body and make it align properly, But they didnt make properly, thats the reason now its become but they are saying its not my fault and its your fault, its my fault mean why they didnt charge for that, Till yesterday they say you want to pay the charges, but now they make it for free, i ask them to so my previous service report they are not showing and they are speaking in very worst manner. Kindly take action in this issue immediately.

Regards,

Karthikeyan.S
[protected].
Sep 09, 2017
Updated by Karthipriyan
DEAR MAHINDRA TEAM,

Here i informing you to please cancel the dealership on SKS AUTOMOBILE SALEM. That dealer very worst on services & sales.7-9-2017 i went to my 2nd free service on my xylo car. the dealer made big mistake on first free service.they hide the complaint on that service.But this time they told your car wheel alignment is abnormol.fisrt they say it's paid. but today i went service station they done the wheel alignment complaint with out my knowledge, and they told it's free for you. they hide the mistake and give some bribe for me. last two monts ago i purchase car on same dealer, they treating the customer very worst.i already put on mail that sales complaint.And they are came and compromise me.But they are donig same thing now. Kindly take action in this issue immediately. And no one can affect that complaints again & again.

regards,

s.karthi keyan
[protected]
Sep 09, 2017
Updated by Karthipriyan
DEAR MAHINDRA TEAM,

Here i informing you to please cancel the dealership on SKS AUTOMOBILE SALEM. That dealer very worst on services & sales.7-9-2017 i went to my 2nd free service on my xylo car. the dealer made big mistake on first free service.they hide the complaint on that service.But this time they told your car wheel alignment is abnormol.fisrt they say it's paid. but today i went service station they done the wheel alignment complaint with out my knowledge, and they told it's free for you. they hide the mistake and give some bribe for me. last two monts ago i purchase car on same dealer, they treating the customer very worst.i already put on mail that sales complaint.And they are came and compromise me.But they are donig same thing now. Kindly take action in this issue immediately. And no one can affect that complaints again & again.

regards,

s.karthi keyan
[protected]
Sep 09, 2017
Updated by Karthipriyan
This mail is third time update.but still no one contact me. Very very worst on your service
Sep 09, 2017
Updated by Karthipriyan
DEAR MAHINDRA TEAM,

Here i informing you to please cancel the dealership on SKS AUTOMOBILE SALEM. That dealer very worst on services & sales.7-9-2017 i went to my 2nd free service on my xylo car. the dealer made big mistake on first free service.they hide the complaint on that service.But this time they told your car wheel alignment is abnormol.fisrt they say it's paid. but today i went service station they done the wheel alignment complaint with out my knowledge, and they told it's free for you. they hide the mistake and give some bribe for me. last two monts ago i purchase car on same dealer, they treating the customer very worst.i already put on mail that sales complaint.And they are came and compromise me.But they are donig same thing now. Kindly take action in this issue immediately. And no one can affect that complaints again & again.

regards,

s.karthi keyan
[protected]
Sep 09, 2017
Updated by Karthipriyan
I am raise the mail fourth time but no one still contact me. Very very worst on customer service
Sep 10, 2017
Updated by Karthipriyan
DEAR MAHINDRA TEAM,

Here i informing you to please cancel the dealership on SKS AUTOMOBILE SALEM. That dealer very worst on services & sales.7-9-2017 i went to my 2nd free service on my xylo car. the dealer made big mistake on first free service.they hide the complaint on that service.But this time they told your car wheel alignment is abnormol.fisrt they say it's paid. but today i went service station they done the wheel alignment complaint with out my knowledge, and they told it's free for you. they hide the mistake and give some bribe for me. last two monts ago i purchase car on same dealer, they treating the customer very worst.i already put on mail that sales complaint.And they are came and compromise me.But they are donig same thing now. Kindly take action in this issue immediately. And no one can affect that complaints again & again.

regards,

s.karthi keyan
[protected]
Sep 11, 2017
Updated by Karthipriyan
Dear Team,

Problem has not yet clear till now this is for your kind information.

Regards,

KarthiPriyan...
[protected]
Sep 11, 2017
Updated by Karthipriyan
Dear Team,

The above mention complaint has not cleared till now, But the Branch GM has call to me and they spoke not well and rudely. They say wheel alignment done last time perfectly.
Sep 12, 2017
Updated by Karthipriyan
Dear Team,

The above mention complaint has not cleared till now, But the Branch GM has call to me and they spoke not well and rudely. They say wheel alignment done last time perfectly.
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