Mahindra And Mahindra — Worst service of Mahindra Automotive, Paradesipalem, vizag

Lucky3004

from Hyderabad, Telangana

Address:

Pm palem

I am a poor desperate owner of Mahindra XUV500 being treated like a layman in the great Mahindra Automotive, paradesipalem. Vizag. They don't even respond or care for the strangers roaming in and around the service centre. To replace one side mirror they kept the car for one weak but still no response from the advisor or the service centre. Never ever visit the service centre bcoz the watchman near the gate will not allow you or asks u to keep your car in road and get the permission first to enter into the service centre. Seriously I felt very bad owning XUV500 instead we can take Maruthi 800 where we would be treated as customers.

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Mahindra And Mahindra customer support has been notified about the posted complaint.

Dec 07, 2020

Updated by Lucky3004 I have updated the pic of the damage, the side mirror got broken and that need to be replaced along with a small touch up on the door. It's been one week my car is in the service centre and I am roaming in cabs in this Covid time. I had gone for insurance claim and got the approval for the same with in 24 hrs and for that too I did follow up with the insurance persons. Still my car is not ready and seriously I regret purchasing a XUV..