Mahindra And Mahindra — Xuv 300 w8 optional | |||
I am writing to complain about the inadequate and unsatisfactory service I received from one of your service centers(india garage Poonamallee), i already sent a mail 15 days before for not responding and replying properly about the service. On 14th july, I dropped my [xuv 300 w8 optional][TN12 AL4509] at india garage (Poonamallee) for fire accident, till now I didn’t receive my car(11.08.2021) its been almost a month but still they are asking for more 2 weeks time for service saying that the car parts are not delivered by the company (Mahindra). Thought the damaged part is front bumper but they still saying that the part is not delivered by the company. Iam paying my due of 23000 without using a month. So iam going to raise a complaint over Mahindra for poor service. I need a speedy reply from Mahindra and india garage about my and i need my car to be fully serviced and handover to me within 15th of august, if not I will raise a complaint over Mahindra and india garage under Section. 2(11) of Consumer Protection Act 2019 I wonder if this is standard practice at your shops or this is the usual feedback that you receive from your customers. I find what happened to be unacceptable at all scales and request from you to Enclosed with this letter are copies of the registration card and other related documents for your reference. I hope that will be able to find a satisfactory solution very fast. Was this information helpful? | |||
Mahindra And Mahindra customer support has been notified about the posted complaint. | |||
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Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
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