[Resolved]  Mahindra And Mahindra — xuv 500 booking

Address:

110017

I had booked a xuv 500 from luxmi switchgear private limited on 22/9/17 as i wanted to buy vehicle during navratras bus the brown color was told it will take long. The lady sunita suggested that i make the booking and we will try our best to get you the vehicle. She never mentioned the booking amount being non-refundable and hence i did not hesitate in transferring the money. Due to unforseen circumstances i was unable to go forward with my order and informed her on 23/9/17 and she asked me to send my bank details for refund for wich i sent mail on 25/9/17. Now today when i called to enquire she said it was non-refundable, they are out-rightly cheating customers. Giving her cancellation the next day where the vehicle would not be even moved from your godown to them or any charges levied by you would attract this cancellation charges. I am a proud owner of scorpio for the last 9 years and this kind of attitude from your dealer would spoil your brand name. The receip issue by them, receipt number 4109 dated 22/9/17