[Resolved]  Mahindra And Mahindra — xuv 500 car service cheating

Address:Mumbai City, Maharashtra, 400052

Car sent to nbs sewri. I was recommended anti rust treatment for the car and told it cost rs 5900. Also recommended silencer painting. I agreed.
When i got the bill, i realized that the anti rust treatment is actually 2950 amd the other 2950 has been charged for interiors, and another 1950 for another interior treatment. I did not ask for any service on polishing interiors. This 4900 is a fraud by the service center

This is a big scam to cheat people by quoting a higher price for a service and then when we agree, clubbing it with another service to achieve large billing targets.

From when did mahindra and manhindra start cheating customers and behave like road side repair shops

Also, there is a rubber strip on the door that i am requesting for replacement for past 3 years. This time i was told it is available and being replaced. To my surprise when we picked up the car, we were told it is still not available. The rubber strip that is replaced is another strip that was never explained to me. Another fraud.

I seek refund of 4900 of the interior service that i did not ask for, and a free replacement of the rubber lining that i am asking for 3 years
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Mar 27, 2020
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2020
Mahindra And Mahindra Customer Care's response
Hi Sunir, please mail us your contact number along with your vehicle details to [protected]@mahindra.com or call us at [protected] in order to assist you at the earliest.

Regards,
Customer Care Team
Complaint comments 

Comments

We would like to inform you that we have purchase the TOP Module XUV 300 W8 we are facing the problem. details has been below

Name - Neeraj Kumar Chamoli
Mobile No [protected]

1. clutch plate Damage
2. panel damage

kindly resolved.

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